The Dev Team performs most demanded tasks like alteration of the color scheme, customization of a logo, integration of plugins, changing page layout, localization of a template, and so on. We’ll do our best to complete the changes you've requested within the purchased package. If you want some more modifications, you can hire a web developer for $10/h.
Your hosting doesn't matter to us, as we're working with various hosting providers apart from the hosting companies that we recommend to our clients (where we hosted thousands of websites.) Also, we can provide you with a discount for the most recommended hosting package.
As our service implies constant maintenance, it's basically a subscription, meaning that only one payment will be deducted from your card every 12 months. If you choose to cancel the service, your subscription will not be renewed in 12 months, but you will get all maintenance services of the prepaid period.
We need access to your hosting and website admin panel.
Users can get a refund if our developers haven't yet initiated the first maintenance task; the refund cannot be issued if the task is started. Users must submit the refund request within 14 days from the "Maintenance Services" purchase date.
After you choose and purchase the maintenance plan, your project manager will contact you to get all the necessary information about your site, including admin login credentials. When we get all the necessary information we can start providing the maintenance services. To help you get the most of this service, we'll consider all the needs and preferences of your business.
We support WordPress, OpenCart, Joomla, WooCommerce, Shopify, PrestaShop, PHP, Codeigniter, Laravel.
To initiate a task, you have to contact your PM. The manager will contact you and will always be in touch after you subscribe. You can discuss a new task via email, chat, or a voice call.
Online payment is made through a secured SSL process (Secure Socket Layer) which guarantees high-level encrypting (using maximal authorized standards, at 128 bits).